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About Cebu Pacific
About
Cebu Pacific is Asia's oldest low-fare airline which was formerly known as Cebu Pac. The airline has a fleet size of 53 which covers over 64 destinations domestic and internationally.
Alliance
Value Alliance is the first pan-regional low-cost carriers alliance which was formed in May 2016. The alliance is the fourth largest airline alliance in terms of passengers, flights, destinations, combined fleet and members. Cebu Pacific allows customers to book flights with all 8 member carriers through each partner website and they collectively serve over 160 destinations, primarily in the Asia-Pacific region.
Awards
Cebu Pacific has won the;
Budgies and Travel Awards in 2012
Low-Cost Carrier of the Year in 2012
LCC CEO of the Year in 2012
Class of Travel
Cebu Pacific cabins are all economy class which have two upgrade options;
Fly+Bag - This upgrade allows passengers to carry-on 20kg free baggage.
Fly+Bag+Meal - This upgrade allows passengers to carry-on 20kg free baggage along with an in-flight meal.
Baggage allowance
Economy class passengers are allowed 7kgs for carry-on and 15 kgs for checked-in luggage.
Please read more information on extra baggage allowance on Cebu Pacific website.
In-flight Services
Cebu Pacific does not have any in-flight entertainment. Passengers who have opted for Fly+Bag+Meal will receive their meal onboard. Passengers can also buy light snacks and beverages on board.
Frequent Flyer Programme
GetGo is Cebu Pacific's frequent flyer programme which allows members to earn while booking flight tickets, shop and dine. The points can be redeemed online at any point in time. The points do not have an expiration day and the member can avail seat sales and partner deal online.
Check-in
Domestic Flights - Passengers can check-in online 7 days to 1 hr prior to the scheduled departure time.
International Flights - Passengers can check-in online 7 days to 4 hrs prior to the scheduled departure time.
Onboard Support
Cebu Pacific provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their need. Expectant mothers and parents of unaccompanied children can read rules and regulations on Cebu Pacific's website.
Refund & Cancellation
Passengers can cancel their booking either through Cebu Pacific sales’ offices or website. All cancellations are subject to a cancellation fee.
Address:
Cebu Pacific Building, Domestic Road, Barangay 191, Zone 20, Pasay City
Philippines: (632) 802-7000
Australia: +61-2-9119-2956
Japan +81-3-4578-1447
Hong Kong +852-397-33800
China +86-400-670-0780
Singapore +65-315-80808
South Korea +820-2-6105-2037
Website:
www.cebupacificair.com
FAQ for Cebu Pacific
You can visit Cebu Pacific official website for the flight schedule. You can also find the complete flight schedule of Cebu Pacific on Wego website and app.
Yes, depending on your departure city and final destination, you can check in for your Cebu Pacific flight at the airport self-service kiosk 60 minutes to 4 hours before the scheduled departure time and receive a printed boarding pass. Look up the complete flight time and schedules for Cebu Pacific on Wego webpage now.
To guarantee a comfortable and convenient journey, Cebu Pacific reminds all of its passengers to only bring one carry-on bag in flight. Learn more about the baggage allowance policy and other rules when flying Cebu Pacific on Wego.
You could find out the current status of your booking using the Passenger Name Record (PNR), including your booking confirmation. Book your Cebu Pacific flights and get the best deals on Wego now.